System Admin Overview

System Administration allows access to set up and maintain system configuration.

Icon	Feature	Description
Environment
	Databases	The creation and configuration of a new MRI Evolution Database is done by MRI Software and your database administrator.
	Server	The creation and configuration of a new servers done by MRI Software and your database administrator. This list of Servers can be viewed here.
	Caches	Caching is effectively the web server getting a local copy of the core rules and labels and keeping them handy. The driving force for this is that these elements don’t change very often. When they do, the web server’s cached needs to be cleared so it will retrieve an updated list.
	Data Connections	Data Connections are used for connection to third party databases.
	System Information	The System Information screen is a read only screen that provides MRI Evolution version information.
System Appearance & Behaviour
	Table Register	The MRI Evolution system is based on a large back end database. There are a wide range of functions that can be altered within the Table register; these include; how the text in the drop down menus are displayed or allowing hazards and documents to be associated. It is also the gateway to define compulsory or unique fields that are linked with each table.
	Stylesheets	Stylesheets can be used to set the look and formatting of Evolution Reach and Evolution Connect.
	General Preferences	General Preferences allow the set up of some generic system preferences.
	Message Preferences	This page contains the preferences related to the Messages function in MRI Evolution.
	Contract View Settings	As a User navigates through the system or runs queries and reports, Contract View queries are executed in order to hide the Contract related data that does not form part of the User's Contract View. Filtering out this data can have a negative impact upon performance. The Contract View Settings page allows system administrators to make changes to mitigate the impact.
	Queries	Queries are one of the key tools of data filtering. While MRI Evolution has quick search and column specific filtering on grids; queries allow a User to narrow data in other ways e.g. Show all those Tasks that are still active or assigned or all non-urgent calls logged today.
Region & Language
	Locales	Locales are derived from the base operating system and are used to provide basic system information. In particular the language set and text direction are key aspects.
	Time Zones	Set Time zones for use with the Time Zone Module
	Translation Sets	MRI Evolution can be configured to handle multiple languages. These are managed using the Translation Sets.
	Translation Strings	Translation Strings form the many thousands of labels from across the database. These can be altered to fit a business need.
User Accounts & Security
	Roles	The set up and maintenance of User Roles - for granting Permissions to groups of Users.
	Accounts	The set up and maintenance of an individual User Account, including adding Licences, and Permissions.
	Account Profiles	Account Profiles provide User Profiles options for Accounts and Validation Rules that allow greater flexibility for defining rules and logic enforced for integrating systems
	Accounts Policy	The set up and maintenance of User Password policy.
	Account Consent & Registration Settings	A page to: Store the Data Protection Officer (DPO) details to be displayed in the footer of the Privacy Policy Set and control the options available to Accounts when they are prompted for consent to the Terms & Conditions and Privacy Policy for the first time and on subsequent logins if updates have been made to either the terms & conditions or the Privacy Policy Set and control the Self Registration Behaviour, if enabled
	Terms And Conditions	Terms and Conditions are a form of protection for MRI Software and the clients thereof against potential abuse of the software. Before Users can log in they must accept the Terms and Conditions presented to them. Once accepted, they do not have to accept them again, unless the Terms and Conditions have been updated.
	Privacy Policies	Bespoke Privacy Polices can be created and maintained for MRI Evolution, Evolution Connect and Evolution Reach
	Sessions	The monitoring of current Users logged into the system.
Document Management
	Repositories	The Document Management functionality within MRI Evolution operates as a dedicated point of attachment and review for all documents attached to entities such as Assets, Buildings, Locations, Suppliers, etc. The MRI Evolution System Administrator can determine which entities may have Documents assigned. These Documents will be stored in a defined Repository either in the database, or outside of MRI Evolution.
	File Types	MRI Evolution uses the standard MS Windows (T) MIME Types to enable documents to be opened seamlessly.
Integration
	SMTP Server Settings	The SMTP Server Settings in MRI Evolution are for the forgotten password feature.
	Exchange Server Preferences	MRI Evolution Facilities Booking module supports a connection to a Microsoft Exchange Server in order to sync meetings booked in MRI Evolution with attendees’ calendars.
	eSight Energy Preferences	MRI Evolution can be integrated with eSight Energy.
	CTI Settings	A page to enter values to facilitate the integration between MRI Evolution and call management software for helpdesks and call centres.
	Agora Controllers	Agora Controllers are entities that are used to manage the configuration of MRI Evolution in relation to the Agora Event Hub and the integration with other MRI systems. Agora Controllers are where you register the specific applications and environments that will be exchanging information via the Event Hub. An Agora Controller is a combination of Product, Client Id, Tenant and Environment. All of those combine to identify a unique source/destination when information is exchanged. Data export files from a connected MRI system can be imported via an upload facility.
	Agora Events	Agora Events are entities that are used to manage the configuration of MRI Evolution in relation to the Agora Event Hub and the integration with other MRI systems. In simple terms, the Agora Events provide an audit trail of the exchange of data between integrated MRI systems via the Agora Event Hub.
	Agora Dead Letters	Agora Dead Letters are created as a result of Event Hub messages that the messaging system cannot or should not deliver. There are a number of reasons why the message cannot be delivered, such as system validation, incorrectly formatted messages, messages having been read and rejected too many times and so on.
	Agora Queue
	Excitech Settings
	Dashboard Preferences	A page to enter values to facilitate the integration between MRI Evolution and a dashboard server.
Printing
	System Printer	To enable Print Redirection, System Printers need to be installed.
	Print Redirection	MRI Evolution allows automated re-direction and printing of reports and job cards within the system.