Sales Credit Notes

On occasion a Client will require credit for an invoice, a Sales Credit Note can be created. As with invoices, Credit Notes need to be activated, authorised if using Authorisation levels, issued and completed

The list of Sales Credit Notes are maintained here.

Modules > Sales Invoicing > Sales Credit Notes

The link will open the Sales Credit Notes grid. It is a grid view which can be searched, sorted and customised as normal.

To add a new Sales Credit Notes click New , to edit an existing Sales Credit Notes click Edit . A pop up window will appear which will allow the creation or amendment of a Sales Credit Notes.

When Sales Credit Notes are processed and managed they are taken through certain stages.

• Upon creation the credit is Draft (a credit can be edited, recalculated and deleted at this stage)
• If using Authorisation levels and the User has insufficient authority levels at creation stage the credit will sit at Unauthorised (a credit can be edited, recalculated and deleted at this stage)until it is approved.
• Once the credit is ready to be sent to the client it must be activated. The credit will now show Approved, credits can be held at this stage until they are ready to be issued.
• Once at Approved the credit can be issued. The credit will now show as Issued (this will generate the Credit Note Number)
• Finally the credit can be completed.

Click to view - Sales Credit Notes Fields and Descriptions

Field Name	Description
Credit Note Number	Auto generated by Concept Evolution once the Credit Note has been approved.
Draft Number	Auto generated by Concept Evolution once the Credit Note has been created.
Created by	Auto populated by Concept Evolution with the User who created the Credit Note.
Date Created	Auto populated with the date the credit was created.
Authorised by	Auto populated with User that authorised the Credit Note.
Date authorised	Auto populated with the date the credit was authorised.
Client	From the drop down select the Client to be credited - for more information see Clients.
Tax Point	Enter the tax point for the Credit Note.
Credit Summary	Enter a summary / description for the Credit Note.
Credit Reason	From the drop down select the Reason for the Credit - for more information see Sales Invoice Credit Reasons.
Client Ref	Enter the Clients reference.
Internal Ref	Enter an internal reference.
Level of Completion	From the drop down select the Level of Completion - for more information see Sales Invoice Level Of Completion

Click to view - Sales Credit Note other Tab Fields and Descriptions

Fields	Descriptions
Export Status	From the drop down select the Export State - for more information see Sales Invoice Export State
Issue Date	The date the Credit Note was issued.
Completion date	The date the Credit Note was completed.
Client Details
Client	Auto populated with the Clients details.
Client Address	From the drop down select the Client address if an alternate one is required.
Address Line 1	Auto populated with the alternate address details, this can be manually altered if required.
Address Line 2	Auto populated with the alternate address details, this can be manually altered if required.
Address Line 3	Auto populated with the alternate address details, this can be manually altered if required.
Address Line 4	Auto populated with the alternate address details, this can be manually altered if required.
Postcode	Auto populated with the alternate address details, this can be manually altered if required.
Country	Auto populated with the alternate address details, this can be manually altered if required. Available from 4.4.5
Contact	Auto populated with the Clients details.
Client Tel	Auto populated with the Clients details.
Client Fax	Auto populated with the Clients details.

Complete the fields and click Save . Once the Credit Note header has been completed and saved a sub navigation will appear to allow additional entities to be assigned and viewed.

These include:

• Credit Allocations
• Allocations Summary

Credit Note Line items

Credit Allocations

Allocations Summary